BLOOM THIRTY-ONE HELP CENTER

Do you offer wholesale pricing for bulk orders?

Yes, we offer competitive pricing and flexible terms for wholesale orders. Please contact our wholesale department for more information and pricing details.
Are your flowers real or artificial?

We pride ourselves on using only the freshest, highest quality real roses in our arrangements. However, we also offer Forever Roses, which are specially preserved to last up to 3 years. These Forever Roses are the only roses that can be shipped. We also offer artificial flowers upon request.
How can I track my order?

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and Afterpay. All transactions are processed securely to ensure the safety of your personal information.
What types of flowers do you offer?

At Bloom Thirty-One, we specialize in roses, offering a variety of colors and arrangements to suit every occasion. From classic red roses to unique rainbow assortments, we have something for everyone. We also offer Forever Roses, which last up to 3 years.
What items can be shipped besides fresh flowers?

What items can be shipped besides fresh flowers?** Currently we are not shipping fresh flowers, we also offer shipping for our Forever Roses, which last up to 3 years. Additionally, our floral design items such as wrapping paper, decor, and accessories can be shipped directly to your door.
Do you offer customization options for bouquets?

Yes, we understand that every occasion is unique, and we offer customization options to tailor our bouquets to your preferences. Whether you prefer a specific color palette, arrangement style, or packaging, we can accommodate your needs.
What should I do if I have a question or concern about my order?

If you have any questions or concerns about your order, please don't hesitate to contact our customer care team. We are here to assist you and ensure your satisfaction with your Bloom Thirty-One experience.
How long do your arrangements last?

The lifespan of our fresh rose arrangements varies depending on factors such as care, environment, and flower type. With proper care, our fresh roses can last up to two weeks or more. Our Forever Roses are designed to last up to 3 years.
Do you offer same-day delivery?

While we strive to fulfill orders as quickly as possible, same-day delivery may not always be available, especially during peak seasons. We recommend placing your order in advance to ensure timely delivery. Additional Fees Apply.